We ask that you give us two business days notice if you need to change or cancel an appointment.
To cancel or change an appointment, please email us at otforkidsperth@gmail.com. Do not contact your therapist directly as they may not receive the message in time.
If you miss an appointment or cancel within two business days, we will charge you 50% of the full therapy fee and travel costs. This is to cover the therapist’s time so they can structure their week.
If you are unable to keep your appointment regularly we may need to discuss your therapy goals and only rebook the service if you feel you can attend the appointments.
Payment Policy
If your therapy is covered by a third-party NDIS provider, we will bill them directly.
If you would like to pay via direct debit, we have a 7-day payment policy. The bank account details are: BSB: 083-170 Acc: 702402493
There is also an EPTOS payment system available at the clinic.
This will be listed on the invoice that we email to you. If you would like to prepay your therapy service, or if you need to structure a direct debit payment plan, please email us at accounts@otforfkidsperth.com.au and we can organise an account credit with you.
Thank you for your understanding and continued support.
Therapy For Kids & Therapy Hub 